Hyatt Regency Dehradun – A great property in wrong hands

It's the people who make a stay memorable and the processes which ensure that people deliver what is promised by a brand. Sadly, the Hyatt Regency Dehradun - the processes seem non-existent and less said the better about the people and their training.  It was holiday time again and the destination of choice this time … Continue reading Hyatt Regency Dehradun – A great property in wrong hands

Getting yelled by a Babushka – not the Russia I had imagined

We have this unique distinction of having umbrellas from a couple of countries. No, we don't collect umbrellas ! Its just that in our initial trips, we were not being equipped for the trip and ended up buying umbrellas or lending them from family there. It was 2013, we decided to visit one of our friend … Continue reading Getting yelled by a Babushka – not the Russia I had imagined